Refund Policy

Last updated: July 2026

Subscription cancellations

You may cancel your Revokra subscription at any time from your account settings. Cancellation stops future billing -- your current billing period remains active, and you'll retain access to your paid plan through the end of that period. We do not provide prorated refunds for the unused portion of a billing period.

Free trial

If your plan includes a free trial period, you will not be charged until the trial ends, and you can cancel before that date at no cost.

Requesting a refund

If you believe you were charged in error, or experienced a technical issue that prevented you from using the service you paid for, contact us within 14 days of the charge. We review these requests individually and will issue a refund at our discretion where appropriate.

Seat and add-on charges

Charges for additional seats beyond your plan's included amount follow the same policy as subscription charges: no prorated refunds for a partial period, but you can remove seats at any time to stop future charges for them.

How refunds are processed

Approved refunds are processed through Stripe, our payment processor, and will be returned to your original payment method. Processing times vary by payment provider, typically 5-10 business days.

Contact us

For billing questions or to request a refund, reach out using the contact information provided on our website.